1. Customers can cancel their orders before the package is handed over to the delivery personnel.
2. If a cancellation request is made after the package has been dispatched, it will not be processed, and the order will proceed as scheduled.
3. Extra charges may apply for cancellations made after the order has been processed and dispatched.
4. Customers are entitled to cancel their orders without incurring any additional charges for the first three cancellations, provided the cancellation request is made before the packaging process begins.
5. To cancel an order, customers must contact our customer service team and provide their order details.
6. Refunds for cancelled orders will be issued in the original form of payment or as store credit, at our discretion.
7. Refunds may take some time to process, and the timeframe for funds to reflect in the customer's account depends on the payment method and financial institution.
8. Our store reserves the right to refuse cancellation requests that do not meet our cancellation policy criteria or are deemed ineligible for cancellation.
9. If customers have any questions or concerns regarding our cancellation policy or need assistance with cancelling an order, they can contact our customer service team for further guidance.

We strive to provide a hassle-free cancellation process for our customers. Please ensure to review and adhere to our cancellation policy guidelines when requesting a cancellation for your order.