1. Customers seeking a refund must present a valid proof of purchase, such as a receipt or order confirmation, at our store.
2. Refunds are only processed for eligible items that meet our return policy criteria, including being in their original condition, unused, and undamaged, with all original packaging and tags intact.
3. Certain items, such as perishable goods, personal care products, and items marked as non-refundable, are not eligible for refunds.
4. Refund requests must be made within [number] days of the purchase date.
5. Once the returned item(s) have been inspected and the refund request is approved, refunds will be issued in the original form of payment or as store credit, at our discretion.
6. Refunds may take some time to process, and the timeframe for funds to reflect in the customer's account depends on the payment method and financial institution.
7. Our store reserves the right to deny refund requests that do not meet our refund policy criteria or are deemed ineligible for a refund.
8. If customers have any questions or concerns regarding our refund policy or need assistance with a refund, they can contact our customer service team for further guidance.
We aim to provide a fair and transparent refund process for our customers. Please ensure to review and adhere to our refund policy guidelines when seeking a refund for your purchase.