1. To initiate a return, customers must visit our store in person and provide a valid proof of purchase, such as a receipt or order confirmation.
2. Items eligible for return must be in their original condition, unused, and undamaged, with all original packaging and tags intact.
3. Certain items, such as perishable goods, personal care products, and items marked as non-returnable, cannot be returned.
4. Returns must be initiated within [number] days of the purchase date.
5. Customers must bring the item(s) they wish to return to our store for inspection and processing.
6. Once the return is approved and processed, customers will receive a refund in the original form of payment or store credit, as per our discretion.
7. Refunds may take some time to process, and the timeframe for funds to reflect in the customer's account depends on the payment method and financial institution.
8. Our store reserves the right to refuse returns that do not meet our return policy criteria or are deemed ineligible for return.
9. If customers have any questions or concerns regarding our return policy or need assistance with a return, they can contact our customer service team for further guidance.
We strive to make the return process as convenient and transparent as possible for our customers. Please ensure to review and adhere to our return policy guidelines when returning items to our store.